Privacy Policy
At B1G Player UK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit b1gplayer-uk.com, request a free trial, purchase a subscription or contact our support team.
1. Information We Collect
Depending on how you use our website, we may collect:
- Name
- Email address
- Phone or WhatsApp number
- Device information provided for setup or compatibility support
- Subscription and trial information
- Customer support enquiries
- Information you voluntarily provide when contacting us
We may also automatically collect basic technical information such as your IP address, browser type, device type, pages visited and website usage information.
2. How We Use Your Information
We may use your information to:
- Process subscription and free trial requests
- Activate and manage your service
- Provide customer and technical support
- Help with device compatibility and setup
- Respond to enquiries
- Process payments through applicable payment providers
- Improve our website and services
- Maintain website security
- Meet applicable legal requirements
We do not sell your personal information to third parties.
3. WhatsApp Support
We provide customer support through WhatsApp.
When you contact us through WhatsApp, we may receive your phone number, messages and any other information you choose to provide.
Please do not send unnecessary sensitive personal information through WhatsApp.
4. Cookies and Analytics
Our website may use cookies and similar technologies for essential functionality, analytics, performance measurement and, where applicable, advertising.
Third-party services such as analytics, advertising and payment providers may process information according to their own privacy policies.
Where consent is required for non-essential cookies, we will request appropriate consent.
5. How We Protect Your Information
We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no online service can guarantee complete security.
6. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to provide our services, manage customer relationships, maintain appropriate business records, resolve disputes and meet legal obligations.
When information is no longer required, we will securely delete or anonymise it where appropriate.
7. Your Privacy Rights
Depending on applicable data protection law, you may have rights to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
To make a privacy request, contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology or legal requirements change.
Any updates will be posted on this page with a revised Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
B1G Player UK Website: b1gplayer-uk.com Email: b1gplayeruk12@gmail.com WhatsApp: +44 7916 695722 Address: 1234 Market Street, Philadelphia, PA 19107, United States